Rogers and Hollands review
Should you buy your engagement ring or wedding ring from Rogers and Hollands?
Rogers and Hollands have a rich history – having been founded in 1910, they have over 100 years in business and have grown to over 70 locations in the US.
For any business to survive that long it must be doing something right and they have adapted with the times recently to offer a wide selection of lab grown diamonds, as well as natural.
In this Rogers & Hollands review, we will primarily examine them from the point of view of buying a diamond engagement ring. However, the findings are equally relevant for any other type of jewelry.
If you’d like to jump straight to the ‘value for money’ section and see how choosing one of my recommended retailers could save over $10,000 compared to Rogers & Hollands, click here.
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Rogers & Hollands ring selection
Rogers & Hollands offers a total of 547 ring styles of engagement ring to choose from, ranging from solitaires with a big and bold center stone to clusters, where several smaller diamonds are placed close together to give the impression of a larger stone.
Rogers & Hollands has ready-made ‘off the shelf’ rings where diamonds are already set into the ring, or you can choose just a setting and build your ideal ring with the diamond of your choice.
The majority of the engagement ring styles that Rogers & Hollands sell are either solitaire or halo settings – two classic styles that have stood the test of time. Solitaire settings are generally less expensive setting than other styles and are great for keeping the focus on the centre stone, while halo setting can make your ring stone look larger and more impressive.
The large number of ring styles available through Rogers & Hollands means that they offer a wide range of diamond shape. Round brilliant is the best shape for diamond to sparkle most.
The other option to ‘build your own ring’ by starting with a setting has good intentions, but is a little clunky and confusing. However with 547 ring styles on offer, you should be able to find a pre-set ring that matches what you’re looking for.
Rogers & Hollands diamond quality
Engagement rings are all about the diamond, and being able to choose a diamond that will sparkle brilliantly will make the difference between a truly stunning engagement ring and one that looks dull and unimpressive.
In this section of our Rogers & Hollands review, we’ll examine the quality of diamonds they offer, as well as how transparent they are about the quality of the diamonds themselves.
Rogers & Hollands understand the importance of the 4C’s of diamonds. When choosing a perfect and quality diamond, in their education section they mentioned that “one of the first things you often hear about when you’re trying to choose the right diamond to buy is the 4C’s”.
Rogers & Hollands don’t allow you to choose the quality of the diamond in their ready-made ‘off the shelf’ rings – you have to take what you are given. It’s definitely worth taking a good look at the quality of the diamonds that are on offer here, as they are lower in quality than I would usually recommend.
For example, many diamonds in the pre-set rings are SI2 clarity, which is near the bottom of the diamond clarity scale:
SI2 clarity diamonds have flaws that are easy to see with the naked eye and which usually significantly affect the beauty of the diamond. For example, this SI2 diamond has obvious flaws which will be very easy for anyone who looks at your ring to see.
Rogers & Hollands do have a ‘loose diamond’ finder on their website, which in theory should be a good tool to find the diamond that is right for you.
However, the number of diamonds available through this tool is limited. When I searched for a 1 carat, round, ideal cut, VS2 clarity, H color diamond (my most commonly recommend combination of the 4C’s), they didn’t have any available. Not great.
Overall, the quality of diamonds on offer from Rogers & Hollands is quite unimpressive. Pre-set rings have low clarity diamonds, while common combinations of the 4C’s weren’t available, which means that I would either have to compromise in my search – by choosing a lower quality diamond than I really wanted, or by choosing a higher quality diamond and paying more than I wanted to.
Rogers & Hollands diamond grading labs
Diamonds are graded on four key factors – carat, color, clarity and cut – and a host of smaller factors too. Diamonds which score higher are generally more expensive – an F color diamond will be pricier than an H color, if everything is the same.
It’s important therefore that diamond grading levels can be trusted – you don’t want to pay more for an F color diamond if it is actually an H. This is why independent diamond testing labs are important. An independent testing lab doesn’t have any incentive to say that a diamond is higher quality than it is, as they don’t make any more money if they do. In fact, if they bump up diamond quality grades, it may mean people trust them less, which might mean they make less money.
Retailers do have an incentive to increase diamond quality scores, as it will mean that they can sell a diamond for a higher price. For this reason, I recommend that you always look for a diamond which has been graded by an independent authority.
Rogers & Hollands allow you to choose independent laboratories such as GIA, IGI, GCAL and HRD in their loose diamond finder, which is good. We recommend only GIA or AGS if possible as they are the strictest, although there are other good diamonds ‘labs’ too – however with other grading labs, the quality of the diamond may be lower than stated.
Rogers & Hollands service
Buying an engagement ring is a special purchase, and you want to have confidence that the retailer will not only treat you well while buying your ring, but also that they will stand behind their product after the purchase too.
Rogers & Hollands has 70 stores which means you have the option to visit the store to see a design you like in person and try it on.
Standard shipping with Rogers & Hollands is free and they have a long return policy of 60 days which is good if you feel the ring is not the right fit for you. They also have a free cleaning and check of your diamond every 6 months to ensure the life of your diamond will last forever.
Looking at reviews on Google, the reviews are split out by individual store. The Rogers & Hollands Jewelers in Springfield, IL has a very impressive score of 4.1 from 46 reviews, indicating that people are happy with the service they have received from Rogers & Hollands.
Overall, it’s hard to find fault with any of Rogers & Hollands’ policies or the level of service they deliver to customers.
Rogers & Hollands value for money
Buying a diamond ring is a big commitment – both financially and emotionally. So it’s important that you ensure sure that you are getting good value for money and aren’t spending more than you need to.
After all, if you’re buying an engagement ring, it’s likely that you will have a wedding to pay for soon.
To see how Rogers & Hollands value for money compares, we’ll compare it to one of my recommended retailers – James Allen. James Allen is an online bridal jewelry retailer who I have helped hundreds of people buy from over the last 10 years.
When comparing, we’ll just look at a couple of diamond options, and keep the clarity, color, carat identical across both retailers.
The first diamond we’ll look at is a GIA graded 0.7 carat round brilliant diamond with H color, VS2 clarity and excellent cut. Rogers & Hollands price this diamond at $7,568:
At my recommended retailer James Allen, an identically spec’ed GIA certified 0.7 carat, H color, VS2 clarity, ideal cut diamond is priced at just $2,040.
This is a huge difference in price!
Rogers & Hollands are charging $5,528 more for an identically spec’ed diamond! This is nearly four times as much!
To see whether this was a strange anomaly, we also compared a 1 carat diamond, with similar specs (H color, VS2 clarity, excellent cut). Here, Rogers & Hollands price was $15,892.
James Allen’s price for an identically spec’ed diamond is just $5,490!
Again, an incredible difference here – over $10,000!
While you may not be looking for a diamond of this size or price, it is indicative of the high prices Rogers & Hollands – three times as much for an identically spec’ed diamond.
Of course, these are just a couple of examples, and the you are looking for may be very different to this. However, it’s worth noting that with the money you would save by buying from James Allen instead of Rogers & Hollands you could:
- Increase the carat weight of the diamond
- Increase the quality of the diamond
- Spend it on a really special proposal
- Put it towards your wedding cost
Or possibly all of this!
The prices at James Allen may be different on the day you look – maybe higher, maybe lower – it’s worth clicking through to see today’s prices for exactly what you’re looking for.
Rogers & Hollands Review
Value for money
Do we recommend Rogers & Hollands?
Rogers and Hollands are predominately a ‘bricks and mortar store’ with 70 stores that concentrate in the mid-western states of America. While it may be tempting to go to a Rogers and Hollands because of the convenience, the downside of having so many stores through is that they have a lot of overhead costs, and this is reflected in their high prices.
Rogers & Hollands service policies are excellent and their reviews from customers indicate that the level of service received is good. However, balancing all of this is the lack of value compared to my recommended retailers.
While an excellent experience is surely important, the fact that you can save significant amounts of money when buying your ring from my recommended retailers means that they are the smarter choice.
- Many ring styles and physical store available
- Good service policies
- 60 days returns
- Limited loose diamonds available
- Low clarity grades on pre-set rings
- Very expensive