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James Allen Hong Kong

Everything to know about buying an engagement ring from James Allen when you’re in Hong Kong

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Shopping with James Allen can help you save up to 10% – 40% compared to local Hong Kong jewelers. Plus you’ll get a large selection of conflict-free diamonds and engagement rings.

You may be nervous about buying diamonds online, especially buying from a retailer in another country, but James Allen makes do everything possible to make buying your safe and easy even when you’re in Hong Kong.

james allen hong kong header image

Import fees and taxes when shipping an engagement ring from James Allen to Hong Kong

Good news!

Hong Kong is a duty free destination, which means no duties or taxes are collected. In line with the status of a Free Port, Hong Kong does not impose customs duty on entry of a diamond or an engagement ring to its territory. It means you will only pay the price of your item in James Allen.

You can see more information here.

James Allen provides a handy Tax and Duty Calculator  – plug your details in and you can see that there is no duty and VAT added for a purchase from Hong Kong.

3 James Allen Tax Duty Calculator

You can check the calculator out here

James Allen Hong Kong Shipping

James Allen provides free shipping to all their Hong Kong customers, regardless of the order amount. All items are securely packaged and fully insured while in transit to your home or office

4 James Allen Ships to Hongkong

How long does shipping from James Allen to Hong Kong take?

To allow time for proper inspection by their gemologists, loose diamonds are shipped 1-4 days after payment. All shipping is via FedEx priority. All other jewelry and engagement rings will be shipped in one to three weeks, depending on the production schedule of that item.

Orders over US$500 in value are shipped via FedEx International Priority while those who are under US$500 in value are shipped via FedEx Economy or USPS. Order status and tracking information are available from the JamesAllen.com website.

You’ll get a shipping estimate at the checkout screen, so you can see if it works with your timings. Once shipped, postage will take 1 – 3 business days.

5 James Allen shipping estimate 1

How do James Allen returns work in Hong Kong?

If, for any reason, you are not satisfied with your order, you can return it within the first 30 days of shipment for a full refund or exchange.

You will need to cover the cost of shipping back to the US and if your ring was engraved, there will be a US$25 ‘re-polishing fee’ so that the engraving can be removed and the setting re-used.

To return your order just take it to your nearest FedEx location and mail it back to James Allen. If you need packaging materials, FedEx will assist you. If you prefer another courier, contact their Customer Service department first.

What if you need to get the ring resized?

James Allen will resize your ring once for free within the first year of your purchase. Hong Kong customers pay a small return shipping fee of US $50. If more than one resize is needed a US$25 fee applies to resize white, yellow and rose gold rings, and US $50 for platinum.  They do not charge to ship the ring back to you, that service is always free.

Resizing your ring locally will cost anywhere from HK$ 200 to HK$ 600 depending on the complexity of the resize and metal used.

Do we recommend buying from James Allen if you’re in Hong Kong?

Hong Kong has a large selection of jewelers – some big names like Chow Sang Sang, and some much smaller family-run jewelers.

Buying diamonds and engagement rings in person might not be a good idea especially if you are inexperienced in shopping for expensive jewels. Sometimes you may feel pressured to make a snap decision thinking that we need to buy something if we enter a particular shop. That’s why we recommend buying at a reputable vendor like James Allen, where there’s absolutely no pressure.

James Allen offer an excellent diamond selection, competitive prices and good quality imagery so you can see exactly what you are getting. Shopping online will give you the ability to compare your options and get the best price and also you can shop at your own pace.

James Allen diamonds and engagement rings are typically 10% – 40% cheaper than Hong Kong jewelers. We’ve done a quick price comparison of James Allen and a local Hong Kong retailer for you below.

We used the following specs in comparing loose diamonds:

  • 1.08 carat
  • VS2 clarity
  • H color
  • Excellent Cut
  • GIA

This is a diamond that we would be happy to recommend as a great balance of quality, beauty and value for money.

James Allen’s selection of stones at this spec ranges from around HK42,000 to HK$46,000:

6 James allen selection

While the diamonds have similar specs, they aren’t equally beautiful. Our pick of the selection is this diamond from James Allen for HK$46,120:

7 James allen 1.08 Ct

So how much would this diamond cost in HK?

We found one on Chow Sang Sang with the same specs for HK$78,400:

8 Chow sang sang 1.08ct

Again, it’s the exact same specs – 1.08 carats, H colour, VS2 clarity, excellent cut and GIA grading.

Plus, you don’t get to see an actual picture of the diamond you are considering with Chow Sang Sang, while you do with James Allen.

The price difference is a huge HK$32,280 –  buying from James Allen would save you 41% on the cost of your diamond for the exact same quality diamond.

Other reasons why we recommend James Allen are:

  • Lifetime Warranty
  • Free Shipping from US to Hong Kong
  • 30 days return/exchange policy
  • One free resizing within 60 days of purchase
  • Free ring engraving
  • 360 degree display technology
  • 24/7 Customer Service
  • Zero import duty and VAT from US to Hong Kong
  • Free cleaning every six months for 3 years
  • Ability to customise your own design

James Allen’s gallery of recently purchased engagement rings is a great place to start to get inspiration on the different styles of ring settings available and to understand what your budget can deliver:

james allen hong kong inspiration gallery

You can check out the gallery for inspiration here, or if you’d like to visit James Allen to start finding your own ring, just click the button below:

International James Allen Guides

If you’re outside HK and have somehow found your self here, we also have guides to buying from James Allen for several other countries. Click below to access your local guide: